Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly, including your name, email address, phone number, and payment information when you create an account or purchase tickets. We also collect usage data such as pages visited, features used, and device information.

2. How We Use Your Information

We use your information to process ticket purchases, manage your account, send event confirmations and updates, improve our platform, and communicate with you about relevant events and features.

3. Information Sharing

We share your information with event organizers when you purchase tickets (name and email for attendee management), payment processors (Paystack) for transaction processing, and service providers who assist in operating our platform. We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data. All payment processing is handled by Paystack, which is PCI-DSS Level 1 compliant. We use encryption for data transmission and secure storage practices.

5. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to access, update, or delete your personal information. You can manage your account settings or contact us at support@tickethub.ng for assistance.

7. Contact

For privacy-related questions, contact us at support@tickethub.ng.